Plans and payments
Limits, purchases and refunds
If no answer matches, I save the query without linking it to your account. Please leave out personal details.
- What do I need to try it for free?Free gives you 2 GB every 30 days on 1 device. Verify your email or link Telegram. No payment card is needed.
- How do the plans differ and what do they cost?Free costs nothing. Premium is 149 RUB per month, Ultra 349 RUB and Full 549 RUB. Traffic, device and server limits differ.
- When does my traffic reset?Traffic resets every 30 days from registration. It is shared across your devices; your profile shows the next reset date.
- I have used all my traffic. What next?Wait for the next period, claim gigabytes from quests or choose a plan with a larger limit. Renewing the same plan does not reset usage.
- Where do I buy or renew a plan?Choose a plan in your app profile. If your balance is short, pay the difference or the full price. I detect the browser payment result myself.
- How do I buy a plan if my balance is short?In the app, pay the difference or the full price through checkout. I show both amounts before you confirm.
- How do I enable auto-renewal from my balance?Auto-renewal is off by default. Enable it in your app profile or website account and confirm the amount. You can turn it off in one tap.
- Where do I find payment history?Open payment history in your app profile on phone or PC, or choose Payment history in your website account.
- How do I top up my balance?Choose Top up in your app profile or Top up balance on the website. Select an amount and SBP, card or crypto. Payment opens in your browser.
- I paid but my plan did not change. What should I check?Check payment history and your balance. I detect a plan checkout payment myself. A separate balance top-up still needs a confirmed plan purchase.
- How do I request a refund?Message me in support. The terms provide a refund to the original payment method within 10 days of the request; bank processing time varies.
Did not find your answer?
Write to me. I will help you work it out.
